Quality Assurance Manager Workshop

Quality Assurance Manager (QAM) Workshop

Workshop description
This 1-day workshop was developed to prepare participants for Transport Canada expectations in accordance with established Occupational Standards. It provides a comprehensive overview of the role and responsibilities of the Quality Assurance Manager.
Content covered in this workshop includes:

  • Quality improvement roles
  • Quality management process
  • Develop and manage an audit plan
  • Manage applicable policies and procedures
  • Manage compliance and non-compliance events
  • Assess corrective and preventive actions
  • Coach operational personnel in the development and implementation of corrective action plans (CAPs)
  • Manage records and documents
  • Manage QA performance and conformance

Course content:


  • $650 – regular price
  • $520 – for CCAA partners

Register for an upcoming workshop:

Who should attend this workshop?

  • New Quality Assurance Managers
  • Operational Managers
  • Accountable Executives

Upon completion of this course, participants will have a sound understanding of the fundamentals of the quality processes and procedures, and key responsibilities of a Quality Assurance Manager.


"It highlighted other areas of training I need to participate in. This course fullfilled my requirements."
 – D.I. at Avionics Design Services Ltd. – Winnipeg, MB, 2017.

"Open discussion was excellent and allowed focus on specific needs."
 – anonymous – Kelowna, BC, 2017

Any Questions?
Kethy Sosso-Kolle, Training and Skills Development Coordinator
Phone : (613) 727 8272 x 261       Email : ksossokolle@avaerocouncil.ca


Do you need a workshop for a group of more than 5 participants?
Save on travel costs for your group, and have a CCAA-certified instructor come to your organization anywhere across Canada! Our instructors will deliver course material specially tailored to meet your organization's requirements, at a date/time and location of your choice across Canada. We offer group discounts and other incentives. Contact Kethy Sosso-Kolle at 613-727-8272 ext. 261 or ksossokolle@avaerocouncil.ca for information on our PRIVATE & SEMI-PRIVATE workshops.