CCAA Quality Assurance Manager (QAM) Virtual Workshop

Nov 8
Online Virtual Workshop Training (Zoom)
Nov 8, 2021
09:00 - 13:00


CCAA will be presenting a live online Virtual Workshop for Quality Assurance Manager (QAM) Training 


Date: 2 Half Days on November 8th & 10th 2021, from 9:00am to 1:00pm (MDT)


This virtual workshop is spread over 2 half days and provides a comprehensive overview of the role and responsibilities of the Quality Assurance Manager. Content covered in this workshop includes:

  • Quality management process
  • Quality improvement roles
  • Develop and manage an audit plan
  • Manage applicable policies and procedures
  • Manage compliance and non-compliance events
  • Assess corrective and preventive actions
  • Coach operational personnel in the development and implementation of corrective action plans (CAPs)
  • Manage records and documents
  • Manage QA performance and conformance

Register here today!  If you are unable to attend this QAM live virtual workshop, CCAA is setting up more opportunities to learn directly from our experts, and would like to hear from you about dates that are convenient for you.

Contact: Sohini Famili, CCAA’s Manager of Skills Development & Partnership, at           613-727-8272 ext. 232 or