Quality Assurance Manager (QAM) Workshop - Pitt Meadows, BC

sep 19
sep 19, 2017
08h30 - 16h30

Quality Assurance Manager Workshop

With instructor Michelle Wallmer (née Riddell)

 More about Michelle

Dates / Time / Location:

  • Tuesday, September 19th, 2017
  • 08:30 - 16:30
  • Pitt Meadows Airport –  18799 Airport Way, Pitt Meadows, BC V3Y 0A7

About the Workshop:

Business improvement opportunities are a result of the implementation of quality concepts and processes; these are championed and managed by Quality Assurance Managers. CCAA has developed this workshop to prepare participants for Transport Canada expectations in accordance with established Occupational Standards.

This 1-day workshop is designed for experienced aviation personnel who wish to become managers and new Quality Assurance Managers; Operational Managers and Accountable Executives.

The workshop provides a comprehensive overview of the role and responsibilities of the Quality Assurance Manager:

  • Quality improvement roles
  • Quality management process
  • Develop and manage an audit plan
  • Manage applicable policies and procedures
  • Manage compliance and non-compliance events
  • Assess corrective and preventive actions
  • Coach operational personnel in the development and implementation of corrective action plans (CAPs)
  • Manage records and documents
  • Manage QA performance and conformance

Upon completion of this course, participants will have a sound understanding of the fundamentals of the quality processes and procedures, and key responsibilities of a Quality Assurance Manager.

Register now!

For more information, please contact Kethy Sosso-Kolle at 613-727-8272 Ext 261 or ksossokolle@avaerocouncil.ca